Support
Something not working? Email support@psstapp.fun and we'll get back to you.
- How do I add someone?
- Tap the gold + band and choose Share my invite. Send the link to one person. Once they accept, you can psst each other. If someone sent you a code, choose I have a code.
- My Pssts don't make a sound or don't show up
- Check that notifications are on for Psst in iPhone Settings → Notifications → Psst. Silent mode and Focus can quiet them; iPhone decides that, not Psst. Pssts always appear when you open the app.
- What does “seen ✓” mean?
- Their app showed your Psst on their screen. “sent” means our server accepted it and handed it to Apple. That doesn't prove it reached their phone yet.
- It says “Try again in 0:42”
- To stop anyone being flooded, you can send up to 10 Pssts a minute to one person. The band dims until you can tap again.
- How do I remove, block or report someone?
- Hold their band, or go to Settings → People. Remove ends the connection. Block also stops them connecting again. Report blocks them and sends us a report to review. Nobody is told.
- Psst+ and purchases
- Psst+ is an optional one-time unlock for colours, app icons and whisper sounds. Pssting is always free. On a new or reset phone, open Psst+ and tap Restore purchase. For refunds, use Apple's Report a Problem page.
- I got a new phone
- Accounts are anonymous and belong to one phone. On a new phone, choose your name again and re-invite your people.
- How do I delete my account?
- Settings → Delete account. It deletes your data from our server straight away. See the privacy policy.